Frequently Asked Questions

What will happen on my first appointment?

If you're considering therapy, you might be wondering what to expect from your first counselling session. During our first meeting, we'll start by getting to know each other and discussing your goals for therapy. I'll ask you some questions about your background, what brings you to therapy, and what you hope to get out of our sessions. I'll also share some information about my approach, confidentiality and answer any questions you might have. It's normal to feel nervous or uncertain during your first session, but please know that I'm here to support you and make you feel as comfortable as possible. By the end of our first session, we'll have a better sense of whether we're a good fit and whether therapy feels like the right choice for you. If you decide to continue with therapy, we'll schedule our next session and start working towards your goals.

What about confidentiality? 

Yes, our sessions will be completely confidential except if any safeguarding concerns arise which will be clearly explained during your first session.

What if I want to stop counselling? 

You can stop counselling sessions whenever you feel ready and without any explanation. You may take a break counselling if and when needed and later resume sessions, when ready.

What about payment?
I ask that payment is made via bank transfer at least 24hrs prior to our session. Please click here for further information 

What if I need to cancel my session?
You may cancel any sessions that have been booked as long as you provide 24 hours’ notice. Appointment with less than 24 hours’ notice will be charged at the usual session rate.

What if I have a comment, feedback or complaint?
Feedback is alway welcome and encouraged. If you have if issues or complaints that you would like to discuss please contact me directly on 
Further information regarding the complaints procedure can be found detailed on your contract 




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